Transportation and Drainage Operations

Jeffrey Weatherford, P.E. PTOE, Deputy DirectorJeffery Weatherford image

PWE logo

Transportation & Drainage Operations (TDO), headquartered at 611 Walker St., is responsible for overseeing the transportation and drainage infrastructure that spans Houston's 640 square miles. Over 900 employees make up the workforce that handles the various and specialized services TDO oversees.   Through our seven branches TDO is responsible for maintaining and servicing the following:  In the areas of Traffic Maintenance, Traffic Management, TranStar Executive, and Traffic Work Order Branches, services include:  installation and maintenance of over 1,100 Traffic signs, 2,450 signalized intersections, 1,600 school zone flashers, 180,000 streetlights and 1,800 freeway lights.  The Drainage operations of TDO includes, TDO Storm Water responsible for overseeing 3,900 storm drains and related infrastructure (manholes, inlets), 6, 600 outfalls, 28 roadway underpasses, 2,500 miles of roadside ditches, 74 miles of off-road ditches, and 33 storm water detention basins.  Both Transportation and Drainage areas are responsible for the Street Maintenance of 6,200 center lane miles (approximately 15, 000 lane miles) while Street Maintenance services is responsible for servicing and maintaining 1,370 bridges. Through our 7 branches, and approximately 900 employees, Transportation & Drainage Operations works hard to ensure the citizens of Houston receive customer service in an effective, efficient and responsive manner.  As a part of one of the largest accredited Public Works agencies in the United States, Transportation and Drainage Operations sets high standards for maintenance and service. TDO strives to do more for Houston citizens and is dedicated to ensuring the delivery of quality service, in a safe and timely manner, providing for the smooth operation and high-level maintenance of traffic infrastructure, streets, bridges, and storm water infrastructure in the City’s rights-of-way.  TDO also works to ensure the safe and efficient mobility of Houston drivers, cyclists, and pedestrians.

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Business Services Branch

Ciara ClarkDeputy Assistant Director

Business Services Branch, directs the daily operations of Finance & Purchasing, Payroll and Benefits, Fixed Asset, and Safety & Training sections. 

Customer Service Branch

Tracy SamuelDeputy Assistant Director

The Customer Service Branch is responsible for managing traffic related 311 service requests and serves as the primary contact for customer service in the Traffic Operations Division.  This branch also performs field investigations for new sign requests and dispatch services for maintenance personnel.  Additionally, the Work Order Management Branch is dedicated to providing efficient processing and accurate reporting in accordance with the division's mission to increase mobility in the City of Houston.  For service requests or customer service, contact the Houston Service Helpline (311) or the Traffic Hotline (832.395.3000).

Storm Water Maintenance Branch

Rod Pinheiro, P.E., CFM, Assistant Director

Led by Assistant Director Rod Pinheiro, directs the daily operations of the Road Side/Off Road Ditch Maintenance, Storm Sewer Maintenance, Storm Water Quality Enforcement, and Technical Services Sections.

Traffic Maintenance Branch

Johana Clark, P.E.,PTOE, Assistant Director

The Traffic Maintenance Branch is responsible for maintaining various transportation infrastructure for the City of Houston, including traffic signals, school zone flashers, traffic signs, freeway lights & under bridge lights, and pavement markings.  Operational 24 hours per day, this branch also performs preventative maintenance on signals and beacons and minor construction projects. The Branch encourages all issues with traffic control devices, from signs with graffiti to signal timing problems, be reported to 311.

Traffic Management Branch

Khang M. Nguyen, P.E., PTOEAssistant Director

The Traffic Management Branch is responsible for performing engineering studies, plan reviews, & field investigations related to traffic safety, traffic counts, street lighting, school zones, speed humps, railroad safety & quiet zones, view obstructions, neighborhood cut-through traffic, and Capital Improvement Plan (CIP) projects. This branch also manages street and lane closure permits, develops general speed & school zone ordinances, and coordinates with HPD to help alleviate traffic congestion hot spots under the Mobility Response Team (MRT). Additionally, the Traffic Management Branch performs various functions relating to system operations, including signal design, modifications & timing, and Intelligent Transportation System (ITS) development. The branch is governed by Chapter 15 of the Department of Public Works & Engineering's Infrastructure Design Manual.

Transtar Executive Branch

The City is an important partner in Houston TranStar, a multi-agency collaboration that provides a coordinated approach to transportation and emergency management throughout an eight-county region surrounding Houston. Drivers seeking information about travel times, highway construction or incidents on major roadways can find everything they need at Houston TranStar's award-winning web site. Houston TranStar, led by Executive Director Jack Whaley, combines the resources of the City of Houston, Harris County, the Metropolitan Transit Authority, and the Texas Department of Transportation, and serves as the region's transportation and emergency management center.

More Links


Visit the following links for more information.

 

 

To Report a Street Light Outage or Malfunction

 

Record the 6 digit number located on the street light pole (if possible). Report the problem to CenterPoint Energy online (CenterPoint Report Street Light Outage) or by phone (713.207.2222).