The Utility Maintenance Branch of Public Works and Engineering, led by Senior Assistant Director, A. James Millage, is responsible for maintaining 14,000 miles of water distribution and wastewater collection lines. The Utility Maintenance Branch has an annual operating budget of $52 million, is currently budgeted for 637 employees, and is comprised of five sections:
"To maintain the City's 14,000 miles of water distribution and wastewater collection systems. This mission is fulfilled by evaluating problems, repairing system mains and appurtenances, performing preventive maintenance, reconstructing system components when appropriate, recommending long term solutions, meeting all regulatory mandates and requirements, and providing regional state and national leadership. The validation of this mission is maintaining high customer satisfaction."
The following services are provided for City of Houston residents:
- Repair of water breaks on public properties.
- Relocation of water meters and service lines to access new and larger water mains installed in the streets.
- Investigation of low water pressure.
- Fire hydrant repair, replacement and preventive maintenance.
- Investigation of sanitary sewer odors.
- Dye testing, smoke testing, and removal of sanitary sewer stoppages and overflows.
- Cleaning and repair of sanitary sewer lines.
- Restoration of public and private property after the repair of water and sewer lines.
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