Service and Information
4200 Leeland / Houston, TX 77023
Phone: 713.371.1400 Utility Customer Service (UCS) reads meters, manages, prints, and mails bills to over 480,000 water and sewer accounts every month. UCS serves more than 2.1 million residents within the City of Houston. Customers needing service may contact UCS at 713-371-1400 or email us at
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or write to P.O. Box 4863, Houston, TX 77210-4863.
UCS also bills and collects payment for the Solid Waste Add-a-Can program. Service issues and questions for that program and all other city services can be answered by dialing the 311 Customer Assistance hotline. UCS does not handle these calls.
More information on services and the costs associated with some of them can be found below.
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