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Resource Management Division > Utility Customer Service
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4200 Leeland / Houston, TX 77023
Phone: 713.371.1400
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1. Was your last request for service or assistance handled courteously by office personnel?
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2. Was service provided in a timely manner?
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3. Was the service person courteous and neat?
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4. Was the service person careful in the care of your premises?
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5. If you were not at home, was a notice left in reference to the repairs done?
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6. Was the service completed?
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7. Overall, how would you evaluate your SATISFACTION with the services you received?
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8. Do you have any suggestions on how we could better serve you in the future?