City of Houston -- Public Works and Engineering -- Resource Management Division -- Utility Customer Service -- FAQ's -- Page 21

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4200 Leeland / Houston, TX 77023
Phone: 713.371.1400

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Frequently Asked Questions

21. There's a leak out by the street. Who is responsible for it?

The customer is responsible for any leaks (and the water lost) from the point where the meter attaches to their line, forward to the house. The City is only responsible for repairs to leaks from the meter back towards the water main. Check to see where the leak is located, and then dial 3-1-1 for assistance if it appears to be the city’s responsibility.

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