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Public Works and Engineering > Resource Management Division> Utility Customer Service

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4200 Leeland / Houston, TX 77023

Phone: 713.371.1400

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Frequently Asked Questions

12. Why does sewer service cost more than water service?

Just as water rates must cover the cost of operating and maintaining the water system, so sewer charges must cover the same costs relating to the sewer system. Before we release sewage into the environment, we must comply with state and federal laws regarding the removal of chemicals and other harmful pollutants by extensive treatment. When the wastewater is finally released, it is often cleaner than the bayous into which it flows.

Ongoing expansion and refurbishment of the sewer system is necessary to ensure that all state and federal mandates are met and to protect our environment.  Sewer rates are set for each class of customer—residential, commercial and industrial, based on the cost to treat waste generated by each class.

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