Service and Information
4200 Leeland / Houston, TX 77023
Phone: 713.371.1400
Utility
Customer Service handles questions on billing and service to individual
homes and businesses. We can be reached by phone from 8am to 7pm
Monday to Friday, at (713) 371-1400.
Our offices are open 8am to 5pm Monday through Friday, and are located
approximately two miles southeast of downtown, at 4200 Leeland, Houston,
TX 77023.

We can
also be contacted by E-Mail
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If you
have a question about your water quality, or need to report a leaking
meter, fire hydrant, or water main, please call 311. For installation
of new service or to have a meter moved, call Taps and Meters at 832.395.4400.
Both the
office and phone assistance observe major state holidays. All City of
Houston offices are normally closed on:
- New Year's Day
- Martin Luther King Jr. Day
- Memorial Day
- Independence Day
- Labor Day
- Veteran's Day
- Thanksgiving Day and the day after
- Christmas Eve
- Christmas Day
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